Privacy Policy

This Privacy Policy ("Policy") describes how 5g777 (referred to herein as "5g777," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal information relating to individuals ("you," "your," or "the Data Subject") who access or use the 5g777 online gaming platform at 5g777.cam and any associated mobile applications (collectively, the "Platform").

5g777 is a PAGCOR-registered online gaming platform operating in the Philippines. As a data controller, 5g777 is bound by the requirements of Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.

By registering an account, depositing funds, or otherwise using the 5g777 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with any part of this Policy, you should not use the 5g777 Platform.

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information collected through the 5g777 Platform is the operating entity behind 5g777.cam, which holds the relevant PAGCOR registration and is responsible for determining the purposes and means of processing personal data on this Platform.

5g777 has designated a Data Protection Officer ("DPO") in accordance with the requirements of the DPA. The DPO is responsible for ensuring compliance with applicable data privacy laws, handling data subject rights requests, and acting as the primary point of contact between 5g777 and the National Privacy Commission.

You may contact the 5g777 Data Protection Officer at any time using the contact details provided in Section 14 of this Policy.

5g777 collects personal information from you through several channels in the course of providing the Platform's services. The categories of information we collect include:

3.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, residential address, email address, and Philippine mobile number
• Identity Verification (KYC) Documents: Government-issued photo ID (PhilSys National ID, passport, UMID, driver's license, SSS/GSIS ID, or voter's ID), selfie photographs for facial matching, and proof of payment method ownership
• Financial Information: GCash or Maya account numbers, bank account details (BPI, BDO, Metrobank, UnionBank), and transaction records including deposit and withdrawal history
• Source of Funds Documentation: Income or employment information provided in connection with high-value transactions, as required under PAGCOR compliance standards and anti-money laundering obligations
• Support Communications: Messages, emails, and live chat transcripts when you contact 5g777 customer support

3.2 Information Collected Automatically

• Device and Technical Data: IP address, device type and model, operating system, browser type and version, unique device identifiers
• Usage Data: Pages and game sections visited, game session logs, bet history, login timestamps and durations, platform navigation patterns
• Location Data: Approximate geographic location derived from IP address, used for fraud prevention and regulatory jurisdiction verification
• Cookies and Similar Technologies: Session identifiers, preference cookies, and analytics data as further described in Section 8

3.3 Information from Third Parties

• Identity verification results from third-party KYC service providers
• Payment confirmation and fraud screening data from payment processors (GCash, Maya, BPI, BDO, and others)
• Sanctions screening results from authorized third-party compliance databases, as required under Philippine anti-money laundering laws

5g777 processes personal information for the following purposes, each of which is supported by a lawful basis as described in Section 5:

• Account Management: Creating, maintaining, and administering your 5g777 account, including processing logins, managing account preferences, and handling account security settings
• Identity and Age Verification: Conducting KYC checks to confirm your identity and verify that you meet the minimum age requirement of 21 years, in compliance with PAGCOR's licensing conditions
• Payment Processing: Processing deposits and withdrawals through your chosen payment method (GCash, Maya, BPI, BDO, and other supported channels), verifying transaction legitimacy, and maintaining accurate financial records
• Service Delivery: Enabling access to all 5g777 gaming products including slots, live dealer games, sports betting, bingo, and e-sabong; displaying personalized game recommendations based on your usage history
• Regulatory Compliance: Meeting obligations under PAGCOR's licensing framework, Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments, and other applicable Philippine laws and regulations
• Fraud Prevention and Security: Detecting and preventing unauthorized account access, fraudulent transactions, bonus abuse, money laundering, match fixing, and other prohibited activities
• Customer Support: Responding to your inquiries, resolving complaints, and improving the quality of our customer service operations
• Responsible Gaming: Monitoring gaming activity patterns to identify potential problem gambling indicators and administering responsible gaming tools including deposit limits, session limits, and self-exclusion requests
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided consent or where permitted under the DPA's legitimate interests provisions. You may opt out of marketing communications at any time.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve platform performance, game selection, and the overall player experience

Under the Data Privacy Act of 2012, 5g777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contractual obligations to you under the 5g777 Terms and Conditions — including account management, game access, and payment processing — is lawful as it is necessary for the performance of a contract to which you are a party.
• Legal Obligation: Processing required for compliance with PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act itself, and other applicable Philippine laws constitutes processing pursuant to a legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is conducted on the basis of 5g777's legitimate interests, provided those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and for optional features that require additional data collection is conducted on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5g777 does not sell your personal information to third parties. We share personal data only in the following circumstances and only to the extent strictly necessary:

• Payment Service Providers: Financial transaction data is shared with GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment processors solely for the purpose of processing your deposits and withdrawals.
• KYC and Identity Verification Providers: Identity documents and verification data are shared with certified third-party KYC providers to conduct identity and age verification in compliance with PAGCOR requirements.
• Game Content Providers: Where necessary for game operation, pseudonymized player session data (not directly identifying information) is shared with game providers such as JILI Gaming, PG Soft, Pragmatic Play, and others integrated into the 5g777 platform.
• Regulatory and Government Authorities: 5g777 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities when required by law, court order, or regulatory directive.
• Fraud Prevention and Security Services: Data may be shared with third-party fraud detection and cybersecurity service providers operating under appropriate data processing agreements with 5g777.
• Legal and Professional Advisers: Personal data may be disclosed to 5g777's legal counsel, auditors, or other professional advisers where necessary for the conduct of legal proceedings or professional advisory services, subject to strict confidentiality obligations.

5g777 retains personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following general retention periods apply:

• Account and Registration Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine anti-money laundering obligations.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by PAGCOR or AMLC regulations applicable at the time.
• Financial Transaction Records: Retained for five (5) years from the date of each transaction, consistent with the record-keeping requirements of the Anti-Money Laundering Act and PAGCOR compliance standards.
• Customer Support Records: Retained for three (3) years from the date of the interaction, to support dispute resolution and service quality improvement.
• Marketing Consent Records: Retained for the duration of your account and for three (3) years following account closure or withdrawal of consent, whichever occurs later.
• Technical and Usage Logs: Retained for up to twelve (12) months from collection, unless longer retention is required for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents its reconstruction. Where deletion is technically impractical in the short term, the data is restricted from active processing pending secure deletion.

5g777 uses cookies and similar tracking technologies on its Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow us to understand how the Platform is being used. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your 5g777 account, security tokens, and cookies that enforce your account settings and preferences. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby view options, and notification preferences to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform — including which games are most visited, average session durations, and navigation paths — to help 5g777 improve platform performance and usability.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and bot behavior on the Platform.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 5g777, but may affect some personalization features. Your browser's help documentation provides instructions for managing cookie settings on your specific browser.

5g777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and 5g777's servers is protected using Transport Layer Security (TLS) with 256-bit encryption.
• Encryption at Rest: Sensitive personal data and financial records stored in 5g777's databases are encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Staff accessing personal data are subject to confidentiality obligations and role-based access controls.
• Two-Factor Authentication: Player accounts are protected by SMS OTP two-factor authentication for logins from new devices, and staff access to production systems requires multi-factor authentication.
• Regular Security Assessments: 5g777 conducts periodic security audits, vulnerability assessments, and penetration testing to identify and remediate security risks.
• Incident Response: 5g777 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to data subjects, 5g777 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the DPA's breach notification requirements.

While 5g777 applies robust security measures, no system can guarantee absolute security. You are encouraged to protect your own account by using a strong, unique password for your 5g777 account and enabling SMS OTP two-factor authentication. If you suspect any unauthorized access to your account, contact 5g777 support immediately.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5g777. To exercise any of these rights, submit a written request to the 5g777 Data Protection Officer using the contact details in Section 14.

If you believe your data rights have not been adequately addressed by 5g777, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through the NPC's established complaint channels.

The 5g777 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR's online gaming age restrictions. 5g777 does not knowingly collect personal information from any individual under the age of 21.

Age verification is conducted during account registration and confirmed through the KYC document review process. If 5g777 discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the personal data will be securely deleted, and any funds deposited will be processed in accordance with 5g777's applicable Terms and Conditions and regulatory requirements.

If you have reason to believe that a minor has registered an account on 5g777, please contact our Data Protection Officer immediately using the details in Section 14. We take the prevention of underage access very seriously.

Some of 5g777's service providers and technology partners, including game content providers and KYC verification services, may be located or operate infrastructure outside the Philippines. Where personal data is transferred to or processed in a country other than the Philippines, 5g777 ensures that such transfers are conducted in accordance with Section 21 of the Data Privacy Act and the NPC's implementing issuances on cross-border data transfers.

Specifically, 5g777 implements one or more of the following safeguards for cross-border transfers:

• Transfer to jurisdictions recognized by the NPC as providing adequate data protection
• Data processing agreements incorporating standard contractual clauses approved by the NPC
• Binding corporate rules where transfers occur within a group of companies
• Your explicit consent, where required and appropriate for the specific transfer

You may request information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting the 5g777 Data Protection Officer.

5g777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform features. When material changes are made, 5g777 will notify registered players via the email address or mobile number on their account, or through a prominent notice on the Platform, before the amended Policy takes effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the 5g777 Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how 5g777 protects your personal data.

Previous versions of this Policy are available upon written request to the Data Protection Officer.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 5g777, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — subject line: "Data Privacy Request" (plain text, not a clickable link)
• Live Chat: Available 24/7 through the in-Platform live chat interface — select "Privacy & Data" as the inquiry category
• In-App Support: Accessible via the Help section within the 5g777 mobile application

All data subject rights requests submitted to 5g777 will be acknowledged within five (5) business days of receipt. Response times for specific request types are set out in Section 10 of this Policy.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the 5g777 Privacy Policy and is governed by the laws of the Republic of the Philippines.